Frequently Asked Questions

Who are you?

We are a group of friends who got frustrated with every store always being sold out immediately of product or charging well above market price for stock.  So we decided to try and do something about it.

When does sealed product get released?

For now at least we do not announce when we will start allowing pre-orders for sealed stock.  This is in an effort to stop scalpers from purchasing.  We will announce to return customers when stock is available for pre-order.

Why should we buy from you?

For sealed we don't change prices.  We will not price gouge on popular sets (Looking at you Final Fantasy).  The price when you can pre-order is the highest we will charge unless prices change from our distributors.  We love these games and want everyone to be able to participate.

When will my order be shipped?

For pre-orders we will ship as soon as the items have been released to market and we have them in stock.  For anything else we generally ship orders Monday, Wednesday, and Friday.

Where can we find you and when are you open?

You can find our trading hours and location on google.

Right now our initial opening hours are as follows.

Monday - 9:30 am–2 pm
Tuesday - 9:30 am–2 pm
Wednesday - Closed
Thursday - 9:30 am–2 pm
Friday - Closed
Saturday - Closed
Sunday  - Closed

Address: Shop 13/2 Grevillea St, Tanah Merah QLD 4128

If you have any other questions or just want to reach out, please email us at info@arbitrary.com.au.